Shipping Policy

Thank you for shopping with Shanayaelite.com, operated by Shanaya Elite Global LLC. Please review our shipping policy below for details on how and when your order will be delivered.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

If we are experiencing a high volume of orders, processing times may be slightly delayed. In such cases, we will notify you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Domestic (U.S.): 5–10 business days
  • International: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may vary due to carrier delays, customs, weather, or other factors beyond our control.

3. Shipping Locations

We currently ship to:

  • United States
  • Select international destinations

If your country is not available at checkout, please contact us at Shanayaelitegloballlc@gmail.com for assistance.

4. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 48 hours for tracking details to update.

5. Customs, Duties & Taxes (International Orders)

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

6. Shipping Delays

We are not responsible for delays caused by:

  • Customs clearance
  • Carrier issues
  • Incorrect or incomplete shipping addresses
  • Natural disasters or unforeseen events

Please ensure that your shipping information is accurate at checkout.

7. Lost, Stolen, or Damaged Packages

  • Lost packages: Please contact us if your order has not arrived within the estimated delivery timeframe.
  • Damaged items: If your order arrives damaged, contact us within 48 hours of delivery with photos of the damage.

We will work with the carrier to resolve the issue as quickly as possible.

8. Incorrect Address Disclaimer

If an order is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for reshipping costs.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Shanaya Elite Global LLC
30 N Gould St 57142
Sheridan, WY 82801
Email: Shanayaelitegloballlc@gmail.com